
With all the things you need to do everyday, you don't need the hassle of
worrying about ordering printer supplies when they run out. eConcierge
powered by Xerox™ is the quickest, easiest way to order printer supplies.
With one less thing on your plate, you are free to do the really important
things that make your office run smoothly.
Why you'll love the eConcierge powered by Xerox service:
- Receive alerts before you run out of supplies on networked printers
- Order all the right printer supplies you need in just one click
- Supports Xerox, HP, Lexmark, etc.
- Earn free service rewards on eligible Xerox models for buying printer
supplies
- No contracts or commitments to buy
Watch these videos to learn more
How
the application finds your supplies
See how eConcierge powered by Xerox automatically detects your
networked printers.
view video
How you order supplies
See how eConcierge powered by Xerox notifies you when supplies are
needed and automatically builds your order.
view video
Earning rewards
See how you can get free extended warranty coverage for Xerox
printers by using eConcierge powered by Xerox.
view video
Advanced features
Learn about tracking shipments, order history and detailed printer
usage through eConcierge powered by Xerox.
view video
Make your job easier
eConcierge powered by Xerox is the quickest, easiest way to monitor and order
printer supplies. Simply download the Supplies Assistant desktop app. Here's
how it works:
- Setup
- Finds connected printers on your network from any manufacturer
- You choose which printers to monitor
- Give your printers nicknames for tracking or for fun
Get a list of all the printers currently supported.
- Monitoring
- Runs in the background from one computer or many
- Notifies you when printer supplies run low
- Ordering
- Creates an order with all the printer supplies you need
- Finds the correct part numbers and suggests options
- Order online in just a few clicks
- Printer supplies are shipped directly to you – track your orders
right from your Supplies Assistant desktop app.
A secure solution
Your security is important to us.
- Runs lightweight on the network
- Follows Xerox's enterprise security standards
- Online credit card payments are secured through Authorize.net
- No contract lock-in or commitment to buy supplies through the service
If you or your co-workers have any additional questions about the eConcierge
powered by Xerox service,
contact us.
Earn Rewards
On top of making your job easier, you can earn free extended service coverage
for your eligible Xerox printers just for ordering the printer supplies you
need.
That's an
average value of $320 per printer per year.*
How to earn rewards:
- Use the service for at least 30 days
- Order at least two supplies per eligible printer through the service to
begin their extended service coverage
- Coverage for each supported printer lasts as long as you continuously
order their supplies through the eConcierge powered by Xerox service†.
*Average cost of one year of extended service coverage.
† To qualify simply use the service for a minimum of thirty days and with your
second supplies order for each eligible Xerox product, its extended service
coverage will begin. Xerox will provide free extended service coverage over
the normal supported life of that Xerox product as long as you continue
placing your supply orders through the eConcierge powered by Xerox service.
The coverage will be the same as what was provided when the device
originally shipped—quick exchange, depot repair or onsite. Xerox reserves
the right to discontinue the service reward for a specific model at any
time.