Terms and Conditions


Xerox trademarks, logos, and service marks (collectively the "Trademarks") displayed on the Site, including, but not limited to XEROX are trademarks of Xerox Corporation in the U.S. and/or other countries. Nothing contained on the site should be construed as granting, by implication, estoppel, or otherwise. Any license or right to use any Trademark displayed on the Site without the written permission of Xerox Corporation or such third party that may own other trademarks displayed on the Site. Your misuse of the Trademarks displayed on the Site, or any other content on the Site is strictly prohibited. You are also advised that Xerox Corporation will aggressively enforce its intellectual property rights to the fullest extent of the law. You may download a list of Xerox-owned U.S. trademarks. For a list of commonly used third party trademarks that may be used at this Site or in conjunction with our offerings, click here.

Brand New Xerox Phaser products have a 1 year warranty, including printers and smaller MFPs. Xerox Advanced MFPs have a 90-day warranty. OEM products, including toners, are subject to manufacturer's warranties, and not of ABD Office Solutions, Inc. Remanufactured toners have a 6 month warranty by ABD Office Solutions, Inc., with a replacement process. Xerox equipment, within ABD's local service areas, may be service both for in-warranty, as well as out of warranty service, with a nominal charge. Should you have any questions, make sure to call first to get full warranty details before purchasing.

Returns must have original packing material for credit. Larger, console type copiers, segment II and above copiers and MFP's are non-returnable, as well as other products. In the event that we will accept a return, we will charge 20% restocking fee, and customer is responsible for shipping both ways. Should shipping have been waived/free when products was sent to customer, shipping will be charged should item be returned.

No returns after 15 days from purchase date. Call us to get exact details on the item you are ordering if it is eligible for returns. Unauthorized returns will be refused and returned back to the customer. Return Authorization numbers are required on all returns.

Limitation of Liability
ABD Office Solutions, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if ABD Office Solutions, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a product is mistakenly listed with an incorrect price, ABD Office Solutions, Inc. reserves the right to refuse or cancel any orders placed for product listed with the incorrect price. ABD Office Solutions, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, ABD Office Solutions, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.

Term: Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by ABD Office Solutions, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

ABD Office Solutions, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to ABD Office Solutions, Inc.

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of ABD Office Solutions, Inc. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of ABD Office Solutions, Inc. products) must be commenced within one (1) year after the claim or cause of action arises. ABD Office Solutions, Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. ABD Office Solutions, Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a ABD Office Solutions, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
ABD Office Solutions, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, ABD Office Solutions, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, ABD Office Solutions, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to ABD Office Solutions, Inc. in its sole discretion.

You agree to indemnify, defend, and hold harmless ABD Office Solutions, Inc., its officers, directors, employees, agents, licencors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, ABD Office Solutions, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with ABD Office Solutions, Inc., the site has no control over these linked sites, all of which have separate privacy and data collection practices, independent of ABD Office Solutions, Inc. These linked sites are only for your convenience and therefore you can access them at your own risk. Nonetheless, ABD Office Solutions, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of ABD Office Solutions, Inc. The collective work includes works that are licensed to ABD Office Solutions, Inc. Copyright 2008, ABD Office Solutions, Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with ABD Office Solutions, Inc. or purchasing ABD Office Solutions, Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with ABD Office Solutions, Inc. or to purchase ABD Office Solutions, Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by ABD Office Solutions, Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of ABD Office Solutions, Inc. used in the site are trademarks or registered trademarks of ABD Office Solutions, Inc. All trademarks, service marks and trade names of OEM (original manufacturer) belong to the respective OEM.